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UCP Complaints

Sycamore Academy of Science and Cultural Arts-Chino Valley (“SASCA-CV”) annually notifies its students, employees, parents or guardians of its students, the district advisory committee, school advisory committees, appropriate private school officials, and other interested parties of the Uniform Complaint Procedures (“UCP”) process. SASCA-CV is primarily responsible for compliance with federal and state laws and regulations, including those related to unlawful discrimination, harassment, intimidation or bullying against any protected group, and all programs and activities that are subject to the UCP.
Programs, Activities, and Complaints Subject to the UCP
•Accommodations for Pregnant and Parenting Pupils
•After School Education and Safety
•Career Technical and Technical Education, Career Technical, Technical Training
•Compensatory Education
•Course Periods without Educational Content
•Education of Pupils in Foster Care, Pupils who are Homeless, former Juvenile CourtPupils now enrolled in a school district and Children of Military Families
•Every Student Succeeds Act
•Local Control and Accountability Plans (LCAP)
•Migrant Education
•Physical Education Instructional Minutes
•Reasonable Accommodations to a Lactating Pupil
•Regional Occupational Centers and Programs
•School Plans For Student Achievement
•School Safety Plans
•School site Councils

In addition, SASCA-CV’s UCP adopted to provide a uniform system of complaint processing for the following types of complaints:

(1) Complaints regarding “pupil fees," including any fee, deposit or other charges that a pupil or a pupil's parent or guardian are required to pay or any “fee waiver”; 

(2) Complaints of discrimination against any protected group including actual or perceived, including discrimination on the basis of age, sex, sexual orientation, gender, gender identity, gender expression, ethnic group identification, race, ancestry, national origin, religion, color, or mental or physical disability, or on the basis of a person’s association with a person or group with one or more of these actual or perceived characteristics in any Charter School program or activity (5 CCR §4610); and
(3)Complaints of violations of state or federal law and regulations governing the following programs including but not limited to: special education, Title II,Section 504 of the Rehabilitation Act, consolidated categorical aid, No ChildLeft Behind, migrant education, career technical and technical education training programs, childcare and development programs, child nutrition program. (5 CCR §4610)

Pupil Fees

A pupil enrolled in a charter school shall not be required to pay a pupil fee for participation in an educational activity.

A pupil fee includes, but is not limited to, all of the following:

•A fee charged to a pupil as a condition for registering for school or classes, or as a condition for participation in a class or an extracurricular activity, regardless of whether the class or activity is elective or compulsory, or is for credit;
•A security deposit, or other payment, that a pupil is required to make to obtain a lock, locker, book, class apparatus, musical instrument, clothes, or other materials or equipment;
•A purchase that a pupil is required to make to obtain materials, supplies, equipment, or clothes associated with an educational activity.

A pupil fees complaint may be filed using the Contact Information shown below or with the principal of the school or his or her designee. A pupil fees and/or an LCAP complaint may be filed anonymously; however, the complainant must provide evidence or information leading to evidence to support the complaint.
A pupil fee complaint shall be filed no later than one year from the date the alleged violation occurred.
Additional Information
ODA shall post a standardized notice of the educational rights of pupils in foster care, pupils who are homeless, former juvenile court pupils now enrolled in a school district, and pupils in military families as specified in Education Code Sections 48645.7, 48853, 48853.5, 49069.5, 51225.1, and 51225.2.
This notice shall include complaint process information, as applicable.
Contact Information
The staff member, position, or unit responsible to receive UCP complaints at SASCA-CV is:
Barbara Hale, Executive Director
PO Box 1390
Chino Hills, CA 91709
Complaints will be investigated and a written report with a Decision will be sent to the complainant within sixty (60) days from the receipt of the complaint. This time period may be extended by written agreement of the complainant. The person responsible for investigating the complaint shall conduct and complete the investigation in accordance with SASCA-CV’s UCP policies and procedures.
The complainant has a right to appeal SASCA-CV’s Decision of complaints regarding specific programs and activities subject to the UCP, pupil fees and the LCAP to CDE by filing a written appeal within 15 days of receiving SASCA-CV’s Decision.
The appeal must be accompanied by a copy of the originally-filed complaint and a copy of SASCA-CV’s Decision. SASCA-CV will advise any complainant of civil law remedies, including, but not limited to, injunctions, restraining orders, or other remedies or orders that may be available under state or federal discrimination, harassment, intimidation or bullying laws, if applicable.
Copies of SASCA-CV’s Uniform Complaint Procedures process shall be available free of charge.